• Why are the TRIDELITY displays brighter?
• Are there plug-ins available?
• Do I need an expensive computer to play the content?
• Is there the possiblity to show interactive 3D applications?
• Is there a content management software for networks?
• Can I use the displays without a computer?
• Which video formats are supported?
• Why does TRIDELITY use 5 views?
• Which 3D formats are supported?
• I have a program that supports 3D, will it work?
• I'm a programmer and I would like to support your displays, what should I do?
• I have a video with 8 views, will it work?
• I have a video with depth map, will it work?
• What is included with the training?
• Is Mac and Linux supported?
• What is a sweetspot?
• My company has a 3D display, can I use the 2D/3D software from TRIDELITY?
• I'm using BS Contact Stereo 7.1 but the stereo image looks inverted.
• Triview cannot play my video file. The error message tells me there is something wrong with directshow.

TRIDELITY's display are brighter because of two main aspects. One is the fact that the MV displays uses 5 views, which means less light is lost than displays with more views.

The other advantadge is that the displays are built with a high precision optic element, which allows to minimalize the brightness loss.

Yes, we provide plug-ins for Maya and 3D Studio.

No, for a passive system a new mainstream computer will do. The only requirement is that you need a NVIDIA GeForce 6800 or better.

Yes, but you will need to invest more on the computer. A Nvidia Quadro and AMD Fire Pro graphics card are recommended.

Yes, we provide a content management software for network as well.

Please contact us for detailed information.

TRIDELITY supports virtually any video format that might be played under Windows and most image formats: jpg, bmp, tiff, png, etc...

Regarding the 3D format, we support 9-tiled, 8-tiled, 5-tiled images and videos. We recommend however the Mpeg 4 multi-stream format in order to achieve higher resolutions.

Using 5 views means that the resolution per-eye will be at most devided by 5. This means you will have a higher resolution as systems using 8 or 9 views and still have a confortable change of one view to the other.

We currently support VRML 97, 2.0 and X3D files. Besides we support the .md2 and Wave Front .obj files.

If your program support quad-buffered stereo (also called hardware stereo), there is a good chance it's compatible with our SV series. You will need in this case an ATI FireGL or a nVidia Quadro graphic card.

1.  The codec that the video is compressed with is not installed on your computer, or the install has become corrupted:

Try installing or reinstalling the codec. If you are trying to use the XVID video codec, for example, run the install file for XVID.

2. DirectShow components not properly registered:

Try registering qedit.dll and quartz.dll using the following commands:

Start > Run and then paste (include the quote marks):  regsvr32 "%windir%\system32\qedit.dll" into the Run box.  Click OK.
Start > Run and then paste (include the quote marks):  regsvr32 "%windir%\system32\quartz.dll" into the Run box.  Click OK.

If you represent a company, please contact us by sending an email to software[at]tridelity.com. We will provide you the necessary information.

1.  The codec that the video is compressed with is not installed on your computer, or the install has become corrupted:

Try installing or reinstalling the codec. If you are trying to use the XVID video codec, for example, run the install file for XVID.

2. DirectShow components not properly registered:

Try registering qedit.dll and quartz.dll using the following commands:

Start > Run and then paste (include the quote marks):  regsvr32 "%windir%\system32\qedit.dll" into the Run box.  Click OK.
Start > Run and then paste (include the quote marks):  regsvr32 "%windir%\system32\quartz.dll" into the Run box.  Click OK.

Yes. We support any tiled or multi-stream video with 5 or more views.

Videos with depth map might be converted to our format but we do not recommend it. This format cannot display transparency and it will generate artifacts on the edges of objects with parallax.

As a rule of thumb, you should fix them paralell to each other. In order to calculate the separation, use 1/30 of the distance to the near object.

You might find more information on the internet, ideally you should use cameras that have an asymetrical frustum, but there is no such cameras in the market.

The training includes an introduction to the 3D Studio Max stereo plug-in where you will be able to render a scene in 3D and play around with the stereo effect. After that, you will receive a short demonstration of the Maya plug-in followed by a tutorial on how to use the post production aplication to get the final video.

The usage of the players will end the training and you wil receive at the end the whole content in a CD together with a license for the plug-ins and the post production tool.

One client is included by default. We can offer bundles with 5+ clients as well, please contact us for more information.

We currently offer the plug-ins for Mac as well but no player right now. TRIDELITY is working on a player for Linux and Mac and it should be available shortly.

In the stereoscopy jargon, the sweet-spot is the place where a correct 3D effect can be visuallized. It's usually given in centimeters from the display and the lengh.

If you here of a 5 cm sweet spot, it means you can move left or right 2,5 cm and still have a correct stereo view.

Yes, we would need to change the software but it's possible. Please contact us.

Please change the stereo settings like shown in the following  picture.